Shipping Policy

US Customers Orders:

VAPEPENstore™ offers free shipping on all orders bound for delivery in the US & Puerto Rico.

All items we ship are currently sent via USPS Priority Mail (1-3 Business Days) or USPS Standard Post (2-8 Business Days) depending on the order’s shipment weight and size.

Although we don’t ship on Sundays or on Federal holidays as the USPS is closed, we press hard to ship all placed orders by the next business day.

All customers are notified through email with a tracking number as soon as ordered items are on their way.

We are not responsible for any damages inflicted to an order due to shipment management practices outside our control.  If your order was damaged in transit, you must contact and address your issue with the parcel service provider.  If you wish to add insurance to your order before it is shipped, please contact us with the concern before we ship out your purchase.

Items in transit can be traced here through the USPS online tracking website.

For additional questions regarding our Shipping Policy contact us here.

 

International Orders:

VAPEPENstore™ ships worldwide*.  So if you have your cryptocurrency ready note that international delivery times vary depending on location and local carrier used.  Also note that we are limited as to where we can ship international orders.  Currently we are only shipping to Central & South America as well as Europe for a Fixed Flat Rate for First-Class Package International Service.  If the USPS doesn’t deliver to your location, we will be unable to satisfy your purchase.

Note, we are not responsible for any damages inflicted to an order due to shipment management practices outside our control.  If your order was damaged in transit, you must contact and address your issue with the parcel service provider.  If you wish to add insurance to your order before it is shipped, please contact us with the concern before we ship out your purchase.

For additional questions regarding International Orders contact us here.

 

*Worldwide shipping depends on carrier availability per USPS capability.